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Customer Operatons Trainer I

Customer Service
180043 Requisition #
Thanks for your interest in the Customer Operatons Trainer I position. Unfortunately this position has been closed but you can search our 522 open jobs by clicking here.
The following listed requirements need to be met at a minimum level to be considered for the job:
  • Bachelor’s degree or equivalent experience in Business or related field. 
  • SAP, ERP, or Business Systems experience required. 
  • Minimum two (2) years’ previous experience as a trainer, corporate training specialist, or related position.
  • Minimum two (2) years’ experience using blended learning principles including Learning Management Systems (LMS), Computer based courses, classroom and workshop education, and research in best methods for content delivery.
  • Experience with state of the art technologies and best practices for authoring instructional manuals and leading teaching platforms.
  • Excellent time and classroom management skills.
  • A positive leader with proven ability in teaching, facilitation, and creative problem solving.
  • Possess solid presentation experience using flexible delivery methods (lecture, computer-based/assisted, facilitation, and cooperative learning) and tools/technology is preferred.
  • Ability to learn and adapt to new technologies and changing processes.
  • Have awareness and experience in design, development, implementation, and evaluation of training plans, curricula, and methodology.
  • Possess excellent skills with MS Office (Word, PowerPoint, Outlook, and Excel) and instructional software.
  • Have a naturally positive attitude.
  • Outstanding problem solving and organizational skills.  Ability to help assess organizational training needs.
  • Ability to independently take on large projects and manage multiple, competing priorities while maintaining excellence in communication and customer service.
  • Perform accurate and complete work, within deadlines, with or without direct supervision.
  • Ability to take initiative and make decisions.
Preferred Skills/Qualification
The below skills are attributes that may not be mandatory, but are definitely desired in the ideal candidate.
  • Inclusive management style – advocate of working as a team player, good player coach, not afraid to roll up sleeves
  • Business planning and project management skills
  • Experience partnering with HR services to address the needs of differing business units while considering alignment with company objectives
  • Bachelor’s degree or equivalent experience in Business or related field. 

Equal Employment Opportunity Employer

Allergan is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected status.

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